Get matched with top flooring pros in Lake Saint Louis, MO

"Best home contractor service I have ever experienced. Their service was very affordable, completed on time, and fixed a dozen squeaks and a big dip in our floor in less than a day. Truly amazing. I wish all contractors were this dependable!"

"I needed to have my carpet and padding removed from one bedroom. They came at the time they said and began the work. It took them almost 3 hours to finish. Both men were kind and professional. They did a very good job of removing all the nails and staples. Very happy with the job they did. I will recommend them to anyone that needs this done in their home."

"Andrew, the lead on the job was kind, prompt, professional and courteous. Something you don't always experience these days. Jacob, the owner was very thorough in His explanation of what was going to be done, how many days, and what I needed to do to get ready for the workers. Everything took as long as he said, and my floors look brand new! There was a flaw in one part due to a door. I called, and immediately Jacob called back and sent Andrew to fix it. Amazing! I would recommend Classic Flooring Solutions to anyone-and I have! Two people at work were looking to have their floors refinished. Great company. Fantastic workmanship."

"We had our carpet repaired and stretched. They did a great job on both."

"Working with this company was amazing! So many disappoint - but this was a great experience! Total professionalism from the quick reply, to the selection appointment with Chris, to the quick delivery of the carpet, and then the final installation. This was a very small flooring project - a closet renovation - and some would have not even bothered to take the job. The thing that ended up being so helpful was that samples are brought to you home. I may have thought that would mean limited, basic selections. (I also had on hand that day a big ugly carpet sample I paid $25 to "borrow" from a big box store. I thought, it's just a closet, I'll settle for blah...) Well, I soon learned I didn't have to settle for blah! : ) Chris went out to his van and brought in maybe 4-5 really nice samples and was helpful with all the questions I asked. The final selection was really WOW! The St. Louis Closet Co. designer was also saying WOW when she saw the final installation! It was a beautiful, soft pattern - had just the correct thickness of padding to attach the shelving structures onto - and the pricing was very fair and reasonable for the quality of the carpet I selected. All the timing worked out and the communications along the way reassured me that we were on track to meet deadline (closet installation day.) 'So happy with the product - but even more happy with the experience. Because of the great customer service they showed on my very small job, I'm planning to call this company on future jobs."

"Refloor is extremely organized and professional. Their communication alone was 5 stars. They were extremely patient, answered all of my questions and my floors turned out beautiful. They moved all of my furniture, installed the flooring, cleaned up and put all of my furniture back. They were over the top friendly and confident. I would definitely recommend Refloor!"

"LC Floors did a great job installing our laminate flooring. I struggled to find hardworking and reliable people, and they truly were a blessing. They are kind, professional, and I highly recommend them. I will definitely hire them again for future projects!"

"From Cid down to the installers were fantastic when replacing our office carpet with vinyl tile. The guys were professional and did a great job, cleaned up. 100% recommended and they will doing my homes floors at some point"

"NB Services installed Schluter waterproofing board, membrane, shower pan and curb. Finished with ceramic tile on bathroom floor, shower floor, seat and shower walls (floor to ceiling). Three different tile shapes and color. All lines are perfect. Incredible craftsmanship. They also installed a new toilet, vanity and sink."

"Okay, so earlier this week I was angry with you empire for a couple reasons. But as I'll explain below, you've really come a long way to rectify and impress me with your customer service. Here's what happened. A few weeks ago I purchased Cool Breeze carpet for my whole house to go over the tiles that are currently in place in every room and Northbrook Terrace vinyl plank flooring to go over tiles in kitchen, dining room, and butlers pantry. Install date 7/19 arrives and the install team lead by Juan arrives (very nice, professional and knowledgeable) they do the walk through and inform us that the carpet can't be laid over tiles, it's the wrong type. You can imagine our frustration, our salesman completely screwed up. $11,000 is a big screw up. Juan was trying hard to make it right, but he couldn't, he wanted to at least put down the vinyl but alas he didn't have the right transition moulding to do that without carpeting. But dude was really trying! So, by this point I'm totally ticked, salesmen are supposed to know their products! Needless to say at this point my house is in complete disarray as I'm ready for flooring, I'm upset and now don't know what my options are. So I get a hold of the salesman who is going to come back out to my house Monday evening and show me products that will work over my tile floors and try to save the sale. He shows up and is of course apologetic, he's a nice person so I try to make the best of the situation and let him show me the products; we find one that is suitable sign the paperwork and find out that now I'm looking at weeks before I can get an install which has just got me beyond depressed because now I have to live with my house essentially torn apart and in chaos because what's the point in unpacking everything that I've put away in order to prepare it for install and do twice the work? So before he leaves he gives me the customer service managers phone number for the area John Merrell, so I call him the next day which was Tuesday the 20th and leave him a voicemail he calls me back within the hour and immediately starts to try to make everything right. Boy howdy did he, this man went above and beyond to make it right! Suffice to say my new flooring guaranteed to work in my house is getting installed tomorrow. Talk about customer service! I am very impressed on how empire took a negative and turned it into a positive. They saved me money to boot! So, that being said I'm impressed. The reason I initially picked empire was because the products are made in America and are mostly all recycled or have a lot of recycled product in them, but the reason I chose to stay with empire after the debacle of the wrong product was their outstanding customer service."